Do I pay when I book?

No. Nothing is charged at the time of booking. You pay the driver at the end of the trip, by whichever method you selected.

Can the price change after I book?

We call you after you book to agree a fixed fare for the trip, tolls included, and that is the fare you pay unless the trip itself changes. There is no surge pricing at any time of day, on weekends or on public holidays.

How far ahead should I book?

For an early morning flight, the day before is safest. For a maxi or a group of eight or more, give us as much notice as you can. Otherwise a few hours is usually enough, and we run 24 hours if you need a car now.

What if my flight is delayed?

Add your flight number when you book and we track it. Your driver works to the actual landing time and you are not charged waiting time for a delay outside your control.